Digital Marketing

Check the full workflow of your system when adding something new

Last week, I wrote about how Comcast did not sync with their systems to auto-credit people for their free “loyalty movie,” and I also encountered a similar problem with Hertz. These two events have shown me that people don’t always think through the potential issues that people could have with their newly optioned offers or systems. Hertz […]

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Centers of Excellence are Critical for Success in Search and Social Media

When I look at the common elements of large companies doing well in search marketing, I almost always encounter some Center of Excellence (CoE). While they may not always be called a CoE, some call them Search Council; nonetheless, they are some centralized information repository or governance on how search is deployed around the world

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CMO’s admit being behind the curve on digital marketing– finally

So says a recent report titled – “The Digital Marketing Standard: Executive Perspectives on Digital Marketing.” I was fascinated by the obvious disconnect between reality and the data.  I will interject my commentary below.  I have requested the full report but only have the various released material to comment on. [I still have not received

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SEO creates more problems than it fixes

Just before I left on vacation, an executive commented that \”doing SEO creates more problems than it fixes\” after explaining that some of the issues we found on the site were \”caused\” by changes and mistakes other teams had made. He believed the more audits and reviews, the more things were being found. This is

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Current Marketing Threats & Opportunities

I have been asked by a number of people about the current state of the market and the key competitive threats and opportunities. There have been many different context put on that question but I wanted to share some of my answers and see if there are any differing thought. While many of these may seem like big vs. small agency that is not the case. The opportunities are real for either agency to win this this current economy.

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Disintermediation Increases in Hard Times

One trend I am noticing more and more as the advertising market sours and budgets decrease is vendors and publishers doing end-runs around agencies and key internal evangelists. CMOs and senior marketing managers are grasping for improvements in performance and tactics that can help them extract additional value from their current marketing budgets. This desperation

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