Bill Hunt’s Ran’ts and Raves

I had an interesting discussion this week with a brilliant team leader at an advisory client about client value or the perception of all of the work being done. This was the actual response from a team leader: This is now the third client for which we have received questions…

There is a classic scene by actor Chris Tucker in the movie Rush Hour where he asks: “Do you understand the words that are coming out of my mouth?” The movie reference is about a language barrier, but the business version is often a listening barrier. People hear the words….