The Master Contribution Value Framework

Why Contribution Value Beats Contract Value — Every Time Most organizations make decisions based on contract value — price, scope, deliverables, and outputs — but I argue that a focus on “Contribution Value” will increase your client win and retention rates. I introduced the concept of contribution value in Epiphany 23, “Contribution Value vs. Contract Value.”

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Epiphany 35: You Don’t Win RFPs By Being the Best. You Win By Being the Safest Bet.

There was a moment in my career when I realized I had been approaching RFPs in the wrong way. I thought RFPs were about demonstrating our expertise, the sophistication of our methodology, and the innovative nature of our work, while staying within the client’s budget constraints. It turns out that’s how you lose. Committees don’t

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The New Content Gold Rush, Part II: Why AI Has Standards in Some Places—and None in Others

The Thought I Can’t Shake Since my last rant, “The New Gold Rush – What AI Search is SO Easy to Game,” about how easy it’s become to game AI search, my inbox hasn’t slowed down.Every day, I get another pitch: “We can make your content top the AI results!” Half sound like hustlers from

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