Bill Hunt

Are Your Poorly Executed Low Margin Services Hurting Business?

On a recent dive trip to the Philippines I saw two different situations where service companies had upset and lost some of their best customers over something that could have been prevented by a bit of attention to detail.  Too often companies do not understand the value of these low margin, loss leader tasks on […]

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Is your Lack of a Well Managed Personal Brand Hurting You?

Last Wednesday, I was in China for a meeting with the Procurement department of a large multinational company. The meeting was the final (interrogation) interview before awarding a major global consulting project. The meeting started with pleasantries, then the manager opened her folder, and on the top page was a printout of my LinkedIn profile.

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Accepting that Not Everyone Wants or Needs Change

Yesterday I posted in Facebook a quote that I received twice in the same morning from two different people and once previously last week.  All three people were interested in DataPrizm but wanted to adapt features of it for their existing offline workflow. They essentially told me “we want exactly what we have now but

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