Pontifications
Leadership & Business
My rants and raves about global marketing, business, and leadership.
Ephipanies
A deep dive into the things that have shaped me into who I am.
Travel
All things travel and adventures from visiting 100 countries.
When the Rational Actor Isn’t Rational
While at The Fletcher School, I must have heard the phrase rational actor a thousand…
Epiphany 39: Find a Great Coach
The Difference Between a Coach and a “Great Coach” There seems to be no shortage…
Epiphany 38: Help People See Around the Wall
When Everyone Agrees, Nothing Can Move One of the most dangerous moments in an organization…
Epiphany 37: Why Contribution Value Is Invisible Until It’s Lost
When I wrote Epiphany 23 — Contribution Value Beats Contract Value I was trying to…
Overall Partnership Quality Is Not a Soft Metric
In this third article of our series, following “How Attention Shifts Before Replacement” and “Agency Denial,” we examine the…
Agency Denial
In the first installment of this series, “How Attention Shifts Before Replacement,” I showed that…
How Attention Shifts Before Replacement
The Moment Clients Become Open to Something Else Most agency relationships don’t unravel because something…