AI Thoughts

The “Whatabout” and “Whydothey” Conundrum: The Challenge of Organizational Drag

Every SEO has been there. You present a clear fix to a problem, “Put the FDIC disclosure in text on the Certificate Deposit product page”, and instead of agreement, the resistance begins: On the surface, these sound like fair questions. In reality, they’re stall tactics. They’re symptoms of something more profound: organizational drag, the cultural, […]

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From Zero-Click to Next-Click: How to Build Intent Connectors

Turning the Signpost Into an Exit Ramp In Part 1, we reframed the collapse of the continuum. In Part 2, we introduced the signpost metaphor: visibility without action is just scenery. Now comes the tactical fix: embed Intent Connectors that transform signposts into exit ramps back into your ecosystem. Now comes the practical question: How

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When the Funnel Collapses: Rethinking the Searcher Journey in the AI Era

For decades, marketers built strategies around a simple belief: people move through a funnel. Awareness → consideration → decision. If you could map the steps, you could intercept them with content. But AI broke that model. Search engines no longer hand off a neat series of clicks. They collapse steps into answers. They satisfy curiosity

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Scammed by the Answer: Rethinking Responsibility in the AI Era

Why platforms, governments, companies, and consumers must share the burden of trust This article was sparked by a Washington Post story last Friday about a traveler who was scammed after calling a fake number surfaced by Google’s AI Overview. Reading it, I realized the frustrations I first wrote about two years ago—when I questioned whether

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AI Search is Reshaping the Landscape—Some Adapt, Others Retreat into Caution

Search Makes the Earnings Call Highlights Reel Historically, companies avoided directly naming Google in investor communications, even when traffic dropped or algorithms changed. But with the rise of zero-click searches decimating organic traffic, AI Overviews and generative search, the gloves are off. Thanks to a comprehensive roundup by Glen Allsopp at Detailed.com, we now have

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Search as Shelf Talk: How to Be the Brand That Google Recommends

In a world of multimodal results and AI-powered curation, shelf space isn’t just about showing up—it’s about being the brand that gets picked, cited, and trusted. From Floor Plan to Recommendation Engine In The New Shelf War, I explored how modern search results resemble a retail floor, with brands battling for placement across shopping blocks,

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The New Economics of Web Crawling: A Framework for Selective Content Ingestion

The era of indiscriminate web crawling is coming to an end. As infrastructure costs mount and legal frameworks become more stringent, both search engines and AI companies are shifting from “crawl everything” to “crawl selectively.” This transformation, catalyzed by initiatives like Cloudflare’s Pay Per Crawl and growing resource constraints, demands that content creators optimize for

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Why SEO’s Fundamentals Still Matter in the Age of AI

While preparing for a webinar last week with my good friend at Milestone Internet on the “Future-Proofing your SEO Strategy” and how businesses must shift from traditional SEO to Generative Engine Optimization (GEO) I started with the same assumption many others have: “We need a new framework becase Everything’s changed.” But as I sifted through

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